How much does wash and fold service cost?
For standard, wash and fold service we charge 99 cents a pound.
How do I get started?
For drop off service, you can drop off your clothes between the hours of 7am-9pm. For full service please fill out the required information on our website.
When is my laundry returned?
Our standard turnaround is 24 hours is drop off and 2 days for full service (no extra fee). If you need it back sooner you can request same day/ next day delivery. There is an additional mark up of 30% of invoice for a faster turnaround.
What types of laundry do you clean?
We clean both every day, personal laundry and laundry for businesses. Everything from tee-shirts to tablecloths, we can clean them!
Can you dry clean items?
Along with your laundry bag, we can take your dry clean only items to our preferred dry cleaner and pick them back up. They’ll be delivered right to your door with your wash & fold laundry. A courier fee will apply.
What do I do if I have a delicate garment that needs hand washed?
Separate the item from the rest of your clothes by placing it in a bag, within the bag. Include a note that says “Hand Wash” with the item.
Can someone else give my bag to the driver?
If you will not be present during your scheduled pick-up day, we will accept your bag from someone else. To maintain the security of your items, we will not drop-off to anyone other than yourself, unless you specifically contact us and instruct us otherwise.
When do I pay for services?
Payments are processed via our secure processor prior to delivery.
What if I miss my pickup/drop-off time?
If you miss your pick-up or drop off timeframe, a missed pick-up or missed drop off fee may be assessed. Avoid these additional fees by notifying and rescheduling your pick-up/drop off at least 3 hours prior to your scheduled time. Please note: if you have pre-paid for service, you will not be refunded for missed pick-ups.
What happens if I leave personal items in the pockets?
We ask that you ensure all items have been removed from your pockets prior to pick-up In the event that we do find items in your pockets, we will return them inside a sealed bag along with your laundry.