How much does wash and fold service cost?
For our standard wash and fold service, we charge 99 cents a pound.
How do I get started?
For drop off service, you can drop off your clothes between the hours of 7am-9pm. For full service, please fill out the required information on our website.
When is my laundry returned?
Our standard turnaround time for drop-off laundry services is 24 hours; for full service, turnaround time is 2 days (no extra fee). If you need your laundry back sooner, you can request same day/next day delivery. There is an additional charge of 30% of your invoice for faster turnaround.
What types of laundry do you clean?
We clean both everyday, personal laundry and laundry for businesses. Everything from tee-shirts to tablecloths, we can clean them!
Can you dry clean items?
Along with your laundry bag, we can take your dry clean-only items to our preferred dry cleaner and pick them back up. They’ll be delivered right to your door with your wash and fold laundry. A courier fee will apply.
What do I do if I have a delicate garment that needs to be hand-washed?
Separate the item from the rest of your clothes by placing it inside a bag within your laundry bag. Include a note that says “Hand Wash” with the item.
Can someone else give my bag to the driver?
If you will not be present during your scheduled pick-up day, we will accept your bag from someone else. To maintain the security of your items, we will not drop-off to anyone other than yourself, unless you specifically contact us and instruct us otherwise.
When do I pay for services?
Payments are processed via our secure processor prior to delivery.
What if I miss my pick-up/drop-off time?
If you miss your pick-up or drop-off time frame, a missed pick-up or missed drop-off fee may be assessed. Avoid these additional fees by notifying and rescheduling your pick-up/drop-off at least 3 hours prior to your scheduled time. Please note: If you have pre-paid for service, you will not be refunded for missed pick-ups.
What happens if I leave personal items in the pockets?
We ask that you ensure all items have been removed from your pockets prior to pick-up. In the event that we do find items in your pockets, we will return them inside a sealed bag along with your laundry.